Hardware Maintenance Agreements
HMA Priority Services are offered in three levels to match the measuring envelope and array of sensors to be certified on your system.
Level 1 — covers bench-top video systems with one standard sensor.
Level 2 — covers mid-range floor model systems with up to two standard sensors or one advanced sensor.
Level 3 — covers large travel floor model systems with up to two standard sensors or one advanced sensor.
All three levels include two on-site service visits per year by an authorized Field Service Technician, including:
• As Found performance baseline testing and report
• Cleaning and mechanical preventative maintenance of the ways and optics, and back-up of configuration files and system parameters.
• Calibration of the optical system and X,Y,Z axes, using NIST Traceable calibration artifacts.
• Calibration report
• As Left performance report, including calibration results and written report of any additional service recommendations
Additional sensors can be added to the HMA plan for a small additional fee. Why should you have an HMA?
Standard Sensors Advanced Sensors

Video

TP 20 or TP 200 touch probe

TTL Laser

DRS or DRX Laser

TeleStar Laser

Scanning Probe

Feather Probe

Rainbow Probe

Preventative Maintenance
Preventative Maintenance includes confirming proper operation of the system motion, optics, lighting and sensors, recommended cleaning and service for all mechanisms, and backing up configuration and parameter files.
Motion
• Check, clean, lubricate and align lead screws / rod drives
• Scale reader head alignment check / adjustment
• Confirm motion acceleration and velocity within normal range
Optics
• Camera Coaxial & Rotational alignment
• Parfocalization
• Video brightness and contrast
• Zoom lens calibration
• Field of view calibration
Lighting
• Confirm normal operation
Lighting
• Confirm normal operation
Electronics
• Confirm power supply voltages
• Check and clean all filters and fans
Sensors
• Confirm proper operation of all sensors & deployment mechanisms
Documentation
• Record as-found and as-left condition of system
Calibration
System calibration includes performing a baseline as-found accuracy test for the X, Y and Z-axes, and a calibration of each axis using the recommended artifact.
Baseline
• X,Y Accuracy
• X,Y Repeatability
• X,Y Hysteresis
• Z Accuracy
• Z Repeatability
• Z Hysteresis
Calibration
• Z Cert
• Z Verify
• X,Y Cert
• X,Y Verify
Calibration Report
 

Privacy  |  Terms of Use  |  Sitemap

A Division of Quality Vision International
┬ęCopyright 2016 Optical Gaging (S) Pte Ltd., 21 Tannery Road, Singapore 347733